Business Partner Code of Conduct

We attempt to treat all of our insurance partners honestly, fairly and with respect.
To reinforce the standards to which we are committed, we developed the following vetting guide for insurance partners
which outlines the qualities and values that we look for when vetting an insurer that we would like to recommend to our clients.

Financial Strength

We only work with insurers and partners who have been able to demonstrate that they are financially stable and secure. We do due diligence work into the background, standing and overall position with every institution that we work with and recommend to our customers. We will only ever quote insurers who have been able to fulfill the below criteria.
lloyd's of london
  • They are a regulated insurer or third party administrator from a sound and stable jurisdiction.
  • They need to be positively evaluated by leading providers of credit ratings.
  • Their rating for financial strength should be reviewed with a positive outlook.
  • They must have an excellent reputation for claims handling.
  • They will show a sound levels of liquidity, solvency, profitability, and operating efficiency.

Ethical Business Practices

We are looking for insurers that act with integrity and ethical behavior in all business dealings. 

  • They should not offer, pay or accept bribes or kickbacks of any kind.
  • They need to be free of conflicts of interest.
  • They have to comply with all applicable anti-money laundering laws.
  • They must be truthful in discussions with i-Brokers.
ethical-business-practices

Legal and regulatory compliance

We seek insurers whose products and services are always in full compliance with all applicable laws and regulations.

legal and regulatory compliance
  • They have to be licensed in a regulated jurisdiction.
  • They must meet minimum criteria required by the regulatory authority in their country.
  • They need to abide by fair competition laws and regulations.
  • They should comply with relevant health and safety laws and regulations.

Data privacy, security and confidentiality

Insurers that we would like to partner with must comply with all privacy and non-disclosure agreements
and only use information obtained from i-Brokers for the purpose defined by the contractual arrangement.

  • They must ensure that all data that i-Brokers provides to themselves remains confidential and secure.
  • They must ascertain that the IT system fulfill data privacy and security requirements.
  • They must comply with The General Data Protection Regulation (GDPR).
  • They must notify i-Brokers of any known data privacy and security breaches at once.
data privacy

We are proud to be a licensed and regulated member of the Insurance Authority and strictly follow their guidelines and rules to ensure that we not only provide the best advice but also advice that is the most up to date and compliant.

We know that your information is important to you, so we keep extra secure levels of security and controls on our site to ensure that your data is protected.

The feedback from our customers has always been something that has been important to us and helps us learn, grow and ensure that we continue to offer an excellent service.