Our Approach to
We are a corporate insurance and global employee benefits specialist, helping to make insurance simple. We love servicing and supporting our clients and all sizes and industries no matter where in the world they are.
Arranging the right group insurance plan involves a thorough consultation process that examines your company’s requirements, wishes, and objectives.
The right insurers and policies are selected for our clients to review through a comprehensive benchmarking process leveraging on our extensive number of provider partnerships.
At i-Brokers we offer continuous servicing of your plan with dedicated support for claims, accounting, and benefits throughout the lifetime of your plan.
1. Market Knowledge
As part of our employee benefits consulting services, we use experience and insight on the world’s leading corporate insurance providers to ensure you work with an insurer who is right for your needs. We use our market knowledge to allow us to classify the most relevant and current employee benefits trends in your industry.
2. Risk assessment
Our holistic approach to risk assessment ensures that all possible risks are identified and addressed with appropriate solutions for your business.
3. Legal & Compliance
As part of our employee benefits consulting services, we use our multi-jurisdictional knowledge to our advantage in order to identify legal and compliance issues that will impact your business in different regions.
4. Claim Analysis
We undertake a detailed claims analysis that aims to reveal any underlying claiming patterns. This helps identify an appropriate and fair loss ratio for your business.
5. Plan Design
At this part of the process, we utilise our industry knowledge and the information about your needs and requirements to design the best insurance solutions for your business.
1. Insurer Selection
The initial part involves approaching the most suitable insurers who best fit the requirements from a vast range partners which we work with.
2. Request for Proposal
i-Brokers produces a request for proposal (RFP) to insurers, which allows them to deliver their best quotation and proposal.
3. Evaluation and negotiation
At this stage, we examine and evaluate each insurers proposals, including benefits, conditions, and policy terms to ensure this matches the requirements. We often then negotiate terms and premiums with your selected insurer(s) to ensure we deliver the best value for the money you pay.
We then provide you with an overall presentation of the best solutions, along with quotes for each recommendation and objective advice on the available options, so you can make the most informed company insurance decisions.
5. Plan Implementation
Supporting your change to a new insurer is another part of our insurance broking process. It also includes employee member briefing session, which ensures your staff are aware of what benefits and services your new plan offers.
1. Implementation and coordination
We use our close relationships with insurers to deliver a smooth coordination of plan installation and management.
2. Plan reviews
We schedule regular meetings with clients to review plan performance, address any concerns, and ensure that every aspect of your plan is on the right track.
3. Census management
We consistently monitor and track plan modifications, such as staff enrolments and terminations, etc.
4. Employee claims and assistance
An essential part of our claims handling process involves assisting and also communicating claims procedures. We fully respect our clients’ privacy and need for confidentiality, and only assist with claims when we are requested to do so, either from the beginning or if escalation is needed, and always guarantee that all medical information remains private.
5. Group communication
We offer a dedicated point of contact to handle communication with employees (on both an individual and group basis) on plan benefits and administrative procedures.
We are proud to be a licensed and regulated member of the Insurance Authority and strictly follow their guidelines and rules to ensure that we not only provide the best advice but also advice that is the most up to date and compliant.
We know that your information is important to you, so we keep extra secure levels of security and controls on our site to ensure that your data is protected.
The feedback from our customers has always been something that has been important to us and helps us learn, grow and ensure that we continue to offer an excellent service.